Refused Orders by Customers:
If you decide you do not want an order that has already shipped you can refuse delivery. Once you have refused delivery and the package has been returned to us by the carrier you will be refunded the price of the products shipped minus:
Book / DVD / Plan Return and Refund Policy:
- Original shipping fees
- Return shipping fee of $14.95 per box
- Re-stocking fee of 10% of the order
A full refund will be issued for new, unopened, unused books, DVD's CD's and plans sold by Peachtree Woodworking Supply, Inc. and returned within 30 days of delivery. The following conditions and exceptions apply:
- Any unopened book, DVD, CD or plan item in original condition that is returned more than 30 days after purchase: 100% of purchase price in store credit only (can be used in store or online towards future purchase).
- Any book that is returned within 30 days from date of purchase that has obvious signs of use: 50% of item's retail price, store credit only (can be used in store or online towards future purchase).
- Any CD, DVD, that has been opened (taken out of its plastic wrap) and returned within 30 days of delivery: 50% of item's retail price, store credit only (can be used in store or online towards future purchase).
- Damaged or non-functioning DVD, CD, book or plan returned within 30 days from date of purchase will be replaced with same title only.
Stains & Finishes
- Any unopened Stains or Finishes can be returned within 30 days of purchase for 100% refund or
in-store credit for the amount of purchased item.
- Any Stains or Finishes that have been opened are Non Refundable.
Return items postage pre-paid by customer to:
6684 Jimmy Carter Blvd. Suite 100
Norcross, GA 30071
Peachtree Woodworking Supply, Inc. E- Direct Special Offers:
E-Direct Special Offers are valid only for orders place online or by phone at time of promotion and cannot be combined with other sales offers or applied to previous orders .Previous purchases from a Woodworking Show do not qualify for E-Direct promotional price. Peachtree Woodworking Supply, Inc. reserves the right to limit quantities, correct errors or omissions and modify or end E-Direct promotion at any time.
For Instructions on Using e-Direct Keycodes
Helping Our Environment: